Blue Dot Won't Go Away! Issues and Answers in Online Support

Speaker(s): Vivie Sinou, Suzanne Floyd, Sarah Phinney, Kathy Fransham

Date: Wednesday 3:15 pm - 4:45 pm
Room: INTL 2

Session Abstract

Posts to the ETUDES Consortium Project community-based support boards range from questions about tools, workarounds for unsupported features, best practices and pedagogy questions, to bug reports: "Blue Dot Won't Go Away! but, I am no longer in chat," "Is This Trick Safe?" and "Students say the quiz is missing." Join us as we demonstrate how we are using Sakai to support users and build a supportive community.

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Additional Information

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